JONES MUSICAL INSTRUMENTS, INC. PRIVACY POLICY
Jones Musical Instruments, Inc. wants you to be familiar with how we collect, use, and disclose information from and about you. This Privacy Policy describes our practices in connection with information collected through services such as our website, third-party websites, social media, warranty registration, or in-store promotional activity (collectively, the “Jones Musical Instruments Services”). By clicking “I Agree” or otherwise using Jones Musical Instruments Services, you agree to the terms and conditions of this Privacy Policy.
As set forth in our Terms of Use, the Jones Musical Instruments Services are predominantly for a general audience, are not targeted to children, and do not knowingly collect personal information from children under 13 years of age.
This Privacy Policy applies to all users, including both those who use the Jones Musical Instruments website, and those who have registered with or subscribed to a Jones Musical Instruments Service. This Privacy Policy applies to Jones Musical Instruments’ collection and use of your personal information (i.e., information that identifies a specific person, such as full name or email address). It also describes generally Jones Musical Instruments’ practices for handling non-personal information (for example, interests, demographics and services usage).
COLLECTION OF YOUR PERSONAL INFORMATION
Jones Musical Instruments and our service providers may collect the following information from and about you:
“Registration Information” is the information you submit to register for a Jones Musical Instruments Service, for example, to create an account, post comments, register your warranty for a Jones Musical Instruments product, receive news about new product offerings, purchase a Jones Musical Instruments product, or enter a contest. Registration Information may include, for example, your name, email address, physical address, gender, zip code and birthday.
“Public Information and Posts” consist of comments or content that you post to the Jones Musical Instruments Services and the information about you that accompanies those posts or content, which may include information such as a name, user name, comments, likes, status, profile information and picture. Public Information and Posts are always public, which means they are available to everyone and may be displayed in search results on external search engines.
Information from Social Media. If you access or log-in to a Jones Musical Instruments Service through a social media service or connect a Jones Musical Instruments Service to a social media service, the information we collect may also include your user ID and/or user name associated with that social media service, any information or content you have permitted the social media service to share with us, such as your profile picture, email, and any information you have made public in connection with that social media service. When you access the Jones Musical Instruments Services through social media services or when you connect a Jones Musical Instruments Service to social media services, you are authorizing Jones Musical Instruments to collect, store, and use such information and content in accordance with this Privacy Policy.
Activity Information. When you access and interact with the Jones Musical Instruments Services, we may collect certain information about those visits. For example, in order to permit your connection to the Jones Musical Instruments Services, our servers receive and record information about your computer, device, and browser, including potentially your Internet Protocol address, browser type, and other software or hardware information. If you access the Jones Musical Instruments Services from a mobile or other device, we may collect a unique device identifier assigned to that device, geolocation data, or other transactional information for that device.
Cookies and other tracking technologies (such as browser cookies, pixels, beacons, and Adobe Flash technology including cookies) are comprised of small bits of data that often include a de-identified or anonymous unique identifier. Websites, apps, and other services send this data to your browser when you first request a web page and then store the data on your computer so the website can access information when you make subsequent requests for pages from that service. These technologies may also be used to collect and store information about your usage of the Jones Musical Instruments Services, such as pages you have visited, content you have viewed, search queries you have run, and advertisements you have seen.
Third parties may support the Jones Musical Instruments Services by serving advertisements or providing services—such as assisting Jones Musical Instruments in the maintenance of our email correspondence, and allowing you to share content, or tracking aggregate Jones Musical Instruments Services usage statistics—and Jones Musical Instruments may also use these technologies to collect similar information. Jones Musical Instruments does not control third-party technologies, and their use by you is governed by the privacy policies of those third parties using such technologies.
Jones Musical Instruments advises all users of the Jones Musical Instruments Services to learn about Internet tracking and advertising; for more information about third-party advertising networks and similar entities that use these technologies, and to learn how browser selections and activity can affect tracking of a user’s information and user privacy, many online resources are available. For example, to learn more about how to opt-out of such ad networks’ and services’ advertising practices, go to https:www.aboutads.info/choices. Users are able to make certain choices about ad targeting and tracking, and their browser settings, using the user’s own instructions, and by using services such as the “opt-out” selection tool provided by the Digital Advertising Alliance’s online Webchoices Request tool, which can be found at the following link: http://optout.aboutads.info/?c=2&lang=EN
Most browsers are initially set to accept cookies, but you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information. Users can also manage the use of Flash technologies, with the Flash management tools available at Adobe’s website: http://www.adobe.com/products/flashplayer/security/privacy_policy/faq.html.
We encourage users to be proactive in determining which cookies and other tracking tools may be blocked or allowed by their web browser, and to block all such tracking devices that they are not completely comfortable with. Note, however, that by blocking any or all cookies you may not have access to certain features, content, or personalization available through the Jones Musical Instruments Services.
Information from Other Sources. We may supplement the information we collect with information from other sources, such as publicly available information from social media services, commercially available sources, and information from our Jones Musical Instruments affiliates or business partners.
USE AND DISCLOSURE OF YOUR INFORMATION BY Jones Musical Instruments
We use the information we collect from and about you to provide the Jones Musical Instruments Services and features to you, including: to measure and improve those Jones Musical Instruments Services and features; to improve your experience with both online and off-line Jones Musical Instruments Services by delivering content you will find relevant and interesting, including advertising and marketing messages; to allow you to comment on content, and participate in online activities, or rewards programs; to provide you with customer support, and to respond to inquiries. When the information collected from or about you does not identify you as a specific person, we may use that information for any purpose or share it with third parties.
We may use the information we collect from and about you for these additional purposes:
To allow service providers to assist us in providing and managing the Jones Musical Instruments Services. Jones Musical Instruments may make your information available to certain third-party service providers, such as contractors, agents, or sponsors, who help us manage or provide the Jones Musical Instruments Services.
Jones Musical Instruments has reviewed its terms of service with all of its third-party service providers in an effort to ensure that they assist us in protecting our customers’ information. Jones Musical Instruments uses the following third-party service providers to assist Jones Musical Instruments in delivering the Jones Musical Instruments Services.
Collection of Personal Financial Information by a Payment Service. In some cases, we may use an unaffiliated payment service to allow you to purchase a product or make payments (“Payment Service”). If you wish to purchase a product or make a payment using a Payment Service, you will be directed to a Payment Service webpage. Any information that you provide to a Payment Service will be subject to the applicable Payment Service’s privacy policy, rather than this Privacy Policy. We have no control over, and are not responsible for, any Payment Service’s use of information collected through any Payment Service.
To allow social sharing functionality. If you log in with or connect a social media service account with Jones Musical Instruments Services, we may share your user name, picture, and likes, as well as your activities and comments, with other Jones Musical Instruments Services users and with your friends associated with your social media service. We may also share the same information with the social media service provider. By logging in with or connecting your Jones Musical Instruments Services account with a social media service, you are authorizing us to share information we collect from and about you with the social media service provider, other users and your friends, and you understand that the social media service’s use of the shared information will be governed by the social media service’s privacy policy. If you do not want your personal information shared in this way, please do not connect your social media service account with your Jones Musical Instruments Services account and do not participate in social sharing on Jones Musical Instruments Services.
To provide co-branded services and features. We may offer co-branded services or features, such as contests or other promotions, together with a third party (“Co-Branded Services”). These Co-Branded Services may be hosted on Jones Musical Instruments Services or on the third party’s service. By virtue of these relationships, we may share the information you submit in connection with the Co-Branded Service with the third party. The third party’s use of your information will be governed by the third party’s privacy policy.
To contact you to deliver relevant advertisements. Jones Musical Instruments and our service providers may use the information we collect from and about you to deliver relevant promotions or advertisements to you when you use the Jones Musical Instruments Services or another service. As noted above, third-party advertising networks and advertisers may use cookies and similar technologies to collect and track information such as demographic information, inferred interests, aggregated information, and activity to assist them in delivering advertising that is more relevant to your interests. To find out more about third-party advertising networks and similar entities that use these technologies, and how such technologies may relate to your use of the Jones Musical Instruments Services, see www.aboutads.info, and to opt-out of such advertising networks’ and services’ advertising practices, go towww.aboutads.info/choices.
To contact you. Jones Musical Instruments may periodically send information regarding the Jones Musical Instruments Services, including warranty information or information about our company and products. If you wish to stop receiving these notices, or any promotions we may send by email, you may follow the unsubscribe instructions at the bottom of each email. There are certain service notification emails that you may not opt-out of, such as notifications of changes to the Jones Musical Instruments Services or policies.
To protect the rights of Jones Musical Instruments and others. There may be instances when Jones Musical Instruments may disclose your information, including situations where Jones Musical Instruments has a good faith belief that such disclosure is necessary in order to: (i) protect, enforce, or defend the legal rights, privacy, safety, or property of Jones Musical Instruments or our employees or contractors (including enforcement of our agreements and our terms of use); (ii) protect the safety, privacy, and security of other users of the Jones Musical Instruments Services or members of the public; (iii) protect against fraud or for risk management purposes; (iv) comply with the law or legal process; or (v) respond to requests from public and government authorities.
To complete a merger or sale of assets. If the owners of Jones Musical Instruments , Inc. sell all or part of their ownership in Jones Musical Instruments or otherwise make a sale or transfer of its assets, or Jones Musical Instruments is otherwise involved in a merger or transfer of all or a material part of its business, the sellers may transfer your information to the party or parties involved in the transaction as part of that transaction.
SECURITY
Jones Musical Instruments uses commercially reasonable administrative, technical, personnel and physical measures to safeguard information in its possession against loss, theft and unauthorized use, disclosure or modification. However, no one can guarantee the complete safety of your information.
USER ACCESS AND CONTROL
If you would like to access, review, correct, update, suppress, or otherwise limit our use of your personal information you have previously provided directly to us, you may contact us at customerservice@Jones Musical Instrumentsguitars.com. In your request, please (i) include your email address, name, address, telephone number, and the Jones Musical Instruments Service to which you provided the information and (ii) specify clearly what information you would like to access, change, update, or suppress. We will try to comply with your request as soon as reasonably practicable.
You may request that we not share your personal information on a going-forward basis with Jones Musical Instruments Affiliates or unaffiliated third parties for their direct marketing purposes by sending an email to customerservice@Jones Musical Instrumentsguitars.com with “Jones Musical Instruments Services: Disclosure Opt-out” in the subject line and your full name, email address and postal address in the body of the email.
OTHER IMPORTANT INFORMATION
Updates to Privacy Policy. Jones Musical Instruments may modify this Privacy Policy. Please look at the Effective Date at the top of this Privacy Policy to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Jones Musical Instruments Services. However, after you click “I Agree” to this Privacy Policy, the Company will not modify this Privacy Policy with respect to you in a manner that we reasonably determine materially modifies your rights or obligations under this Privacy Policy without providing prominent notice of the modification.
Location of Data. The Jones Musical Instruments Services are hosted in and managed from the United States. If you are a user located outside the United States, you understand and consent to having any personal information processed in the United States. United States data protection and other relevant laws may not be the same as those in your jurisdiction. This includes the use of cookies and other tracking technologies as described above. As a result, please read this Privacy Policy with care.
Linked Services. The Jones Musical Instruments Services may also be linked to sites operated by unaffiliated companies, and may carry advertisements or offer content, functionality, games, newsletters, contests or sweepstakes, or applications developed and maintained by unaffiliated companies. Jones Musical Instruments is not responsible for the privacy practices of unaffiliated companies and once you leave the Jones Musical Instruments Services or click an advertisement you should check the applicable privacy policy of the other service.
Data Retention. We will retain your information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law.
Remember that even after you cancel your account, copies of some information from your account may remain viewable in some circumstances where, for example, you have shared information with social media or other services. Because of the nature of caching technology, your account may not be instantly inaccessible to others. We may also retain backup information related to your account on our servers for some time after cancelation for fraud detection or to comply with applicable law or our internal security policies. It is not always possible to completely remove or delete all of your information due to technical constraints, contractual, financial or legal requirements.
If you have questions about how we use your data or would like to request that we delete your data to the extent feasible, please contact us at the address below. We will endeavor to respond within thirty days.
Sensitive Information. We ask that you not send us, or post in any forum that is connected to the Jones Musical Instruments Services, sensitive personal information that should be kept confidential, such as social security numbers, information related to health or racial or ethnic origin, political opinions, criminal background, or trade union membership, on or through the Jones Musical Instruments Services.
Disputes. This Privacy Policy will be governed by the laws of the State of California. Any disputes relating to this Privacy Policy shall be resolved by arbitration in accordance with the arbitration provisions of our Terms of Use, which are incorporated herein by reference and are available on this website. You and we agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial and agree to the exclusive jurisdiction and venue of courts located in Los Angeles, California. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.